Prometric and the Indian Institutes of Management (IIM) have extended the Common Admission Test (CAT) 2009 till 8 December. CAT 2009 was scheduled to run for 10 days from 28 November to 7 December 2009.

As part of our planned contingency, Prometric prepared the registration and scheduling system to accommodate volumes in excess of the projected number of candidates to ensure any additional demand can be fulfilled. The CAT 2009 has been extended to accommodate, within this year’s testing period, all the registered candidates to whom the test has yet to be delivered as scheduled. Some testing labs (Note: one test centre could have several labs) have experienced technical difficulties mainly on the account of viruses and malware. Majority of these issues have been identified and eradicated, however Prometric, in partnership with NIIT, is continuing to monitor and assess all labs. In the event that testing is not possible for any session at specific labs, affected candidates will be contacted via SMS and email the day before. Rescheduling of these candidates will then be initiated and new appointments communicated again via SMS and email.

On 8 December (Day 11), CAT 2009 will be held over one morning session in 20 cities. These cities are: Bangalore, Bhopal, Bhubaneswar, Chandigarh, Chennai, Cochin, Faridabad, Ghaziabad, Gurgaon, Guwahati, Hyderabad, Kolkata, Lucknow, Mumbai, Navi Mumbai, New Delhi, Noida, Greater Noida, Pune and Varanasi.

In response to feedback from candidates, Prometric has extended the hours for the CAT Candidate Care (1800 103 9293), added more telephone lines and Candidate Care agents to accommodate the high volume of calls. Effective 3 December, the Interactive Voice Response System (IVRS) and phone support will be available everyday from 8am - 8pm throughout the testing period.